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Issue Date: April 2003

Communication Helps Cut Malpractice Claims
This article discusses how effective communication with patients can help physicians improve patient satisfaction and reduce the risk of patients filing malpractice claims against them.

Studies Show the Effect of Wasted Time
This editorial discusses time management for physicians, suggesting that physicians can be more productive and efficient in their practices by adopting a variety of time-saving measures, including point-of-care medicine.

AHCs Need to Retool, Report Says
This article discusses a report published by the Commonwealth Fund on academic health centers. Specifically, the report looks at the challenges facing AHCs and steps they can take to meet those challenges.

Why Physicians Hesitate to Use EMRs
This article discusses the benefits of using an electronic medical records system, as well as offering tips on how to select a system and implement it.

Practice Finds Benefits in EMR
This article discusses the benefits and the challenges of implementing an electronic medical records system.

Physicians May Need New Strategies as Reimbursement Falls, Expert Says
In this interview, Nathan Kaufman, senior vice president for health care strategy at Superior Consultant Co. in San Diego, discusses the market for physician services, including some suggestions on how physicians can enhance revenue.

Data Foster Guideline Compliance
This article discusses the results of the CRUSADE initiative sponsored by the Duke University Medical Center. CRUSADE measures clinician adherence to guidelines for the care of patients who arrive at the emergency department with chest pain and other symptoms that place them at high risk of acute myocardial infarction or death.

Raising Satisfaction Fosters Growth
This article discusses how rheumatologists can use patient satisfaction surveys to increase patient loyalty as well as ways to implement such surveys.

Will Reporting Errors Help Limit Mistakes?
This article discusses the issue of disclosing medical errors, including the effect such disclosure has on the patient-physician relationship as well as liability and punitive ramifications.

Practice Seeks to Close the Quality Gap
This editorial discusses how a computer system that links 180 physicians spread over 250 miles in a health care system in Virginia is helping to improve quality of care.